It\'s a tough one mate, but I have had (and still have) parts on order for a slosh which they keep forgetting about. It been ongoing for about 4 months and I have given up on them. If they can\'t manage that with a reel that\'s still in production what chance have they with an older reel?
Sorry to be so negative, but I\'m really disapointed with them. I love Daiwa tackle and have used it for over 20 years. My clean beach/match rod is a Daiwa TDSX129PM which is awesome (casts fantastically and shows the absolute tinyest bites, but still has a hell of a lot of backbone). The thing is that if I ever needed any spares for it I wouldn\'t trust Daiwa to get them to me. :casstet:
Think it\'s a case of a rock and a hard place though!
If you do use the service centre, which isn\'t actually owned by Daiwa, make a note of the persons name who takes your order!