LENSER H7R Service plus FISH

[Shortcaster]

Just a bit of good customer service to report, I bought my H7R 3 years ago,, and it has been abused by me at the beach every winter. plus two sons have used it under cars!. This week I decided to try and replace the headstrap, looking on E-Bay I found a cheap copy with the same strap, so I ordered one, in the meantime, my youngest and I fished Embleton Saturday night, he had 4 codling, 3 around 2lbs one at 1 + 1/2 lbs, me nothing, but great for him, during teh session my headlight died, his, teh same model carried on regardless. Tried to recharge Sunday, but no flashing green LED, so I e-mailed LENSER's disti in the UK, a brand new one arrived this morning. Can't be better customer service than that, all they want is the bust one returned.
Nice to be able to report good customer service for once, PLUS FISH

Shortcaster

 

[dabcatcher]

you wont get that service from china.

 

[markt1225]

There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who consider price only are this man's lawful prey! (John Ruskin).

Good to hear news like this as things can go wrong but its how the correct problem matters.