hi dave,used system restore the other day also so i am wondering if this has helped me,according to a comp expert at work quicktime should,nt cause problems?????, i am going to see what happens yhe next few days and if working ok reinstall quicktime and see what happens ,might have to take restore back further,would,nt have a clue how to put pictures on or use chatroom this is all pretty new to me, took me ages on how to use forum, but find these web sites for fishing brilliant regards john