Veals

[Davyred]

Forgot to post this a few weeks ago.

I wrote to Veals regarding the rotor arm on my Okuma Amazonium FS reel, which I\'d bought from them 10 months ago, cracking while I was fishing. They sent a brand new reel to me, only asking for mine in return (freepost).

Brilliant service

 

[Fishery Pokery]

Cracking service (no pun intended)!
I use veals a lot and while i find the\'re not that cheap (nor expensive though), you are definately paying for the service, which even without any mishaps is very good.
They always put every last thing you ordered in aswell, and always know what you are talking about when you describe something.

 

[MikeR]

Can\'t praise them highly enough. My first multiplier was a 525gs (about 5 years ago) - the drag kept slipping no matter how hard I tightened it. I told them straight away and they had one in the post to me before I\'d even returned the original!

Like Geoff says, you\'re paying for service, and I don\'t mind paying for service like that!

 

[beachcaster]

if you had put some oil on it davy it may have helped.

 

[Stores]

Guess who\'s printing the book... the company who prints Veals\' catalogues and promotional stuff. Can\'t praise them too highly either. Seems Veals are getting it right all down the line.

 

[willywetegg]

Nice to hear about good firms like this it gives you hope for some of the others. I think this is one of the reasons that more people are using online dealers.

Jim.

 

[John]

Good to hear thats theres still genuine companys out there weldone Veals.

 

[bribones]

cant fault them exellent service all the time


how long till this books in print then ? update ?

 

[peter.m]

Another one to agree, however I try not to get in to using them too much and stick to the local shops. You need them more for bait in the winter! I have to say though that there are one or two items I prefer and always there more or less next day.

 

[LING_BASHER]

They have cracked the game and are doing a good job in reeling in the money

 

[SIXFOOTSTEVE]

I must agree that Veals are brilliant ,however let\'s not forget our local shops ,after all you can\'t order your worms from Veals and if the local shops go under ( Temples ) ,things will get a lot more difficult for us lot .

 

[factorysport]

hi
i can only speak for me in the wonderful world of fishing at cramlington but as i see it the fishermen want the convenience of buying there bait at the local shops, but sometimes seek bargains at other online stores. i am sure that all the other tackle store owners could match the online prices, whether they will or not is up to them, I will if i can, but there is a huge amount of revenue leaving the north east that if spent at the local dealers would enable them to provide better bait etc, if they are willing? i know that for me who is the new kid on the block i am seeking many avenues to give the fishermen what they want...... good bait at the right price.... SUPPORT YOUR LOCAL TACKLE SHOP

[Edited on 26/8/2005 by factorysport]

 

[willywetegg]

I totally agree mate well said. I am sure you look after your customers but a lot of tackle shops do not. I live in Consett and am sick of ordering live bait for comps and matches only to be told when I get there that there is none.
How would you feel traveling 30 miles for nothing then 30 miles back home. A lot of tackle shops need to get there house in order or a lot more will be closing. As I will not be traveling much further I will pop in to see you probably tomorrow mate.

Jim.

 

[factorysport]

when i get an order for bait i have a seperate fridge freezer which i put it in, it only seems common courtesy to me, its a SALE.... HOORAY maybe i am old fashioned, the wife says i am a tit 38DD

 

[willywetegg]

lmao check your PMs factorysport.

Jim.

 

[alan]

Thats great news mate,with that attitude you can only be successful,The problem Jim has had with ordering bait has also happened to me in the past but unlike Jim I live in Blyth and have plenty of options for bait,I really hope other shops are reading this and take note,I remember Jim a few weeks ago travelling from Consett to North of the Tyne on the Friday to pick his bait up,which was\'nt available,then travelling to Beadnell via Blyth on the Saturday for a fishing session with the lads,I think loyalty works both ways :exclam:

[Edited on 26/8/2005 by alan.f]

 

[factorysport]

hi there
if you order bait over the phone, i will put it to one side, its as simple as that, your name goes in our collection book its the bible, i am enjoying the challenge of the fishing industry and am determined to succeed

 

[bribones]

just to flip the coin over and all that

local stores are all very well (maybe not mine lol)

but at the end of the day a saving of 20-30 quid on a rod by buying on the net isnt going to be snubbed loyalty or not

i agree with many things said but if shop owners brought there prices into line instead of adding a high markup they would get a lot more of our business

 

[STEVO]

hope it works oot ...your just up the road from me and it saves me a fortune in petrol lol...
I know how hard it is for a new fishing shop to start up!!! I know of people and good people at that who have tried and failed ... and part of that is down to certain (two in particular )tackle shops putting a block on other business\'s getting contracts on top notch gear the likes of penn and abu now I think thats an absolute load of b*****ks as it forces us to buy from them !!! forcing new business\'s out of the market ...I realy hope it works out for you garry as I think the more tackle shops there are can only be a good thing for the fisherman as it creates competition which results in lower prices good luck mate